Returns & Exchanges
At Matilda Jane Clothing, we want you to love your purchase, which is why we offer a 30-day window for returns on unwashed and unworn items with original tags attached. Please note that clearance items and final sale pieces are not eligible for return or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided by the portal, ensuring all previous shipping stickers are removed from your package.
Pack and Ship
Securely place your items in the original packaging if possible and drop the parcel off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing